Please make sure your shipping address is entered correctly at checkout. Once your package leaves our facility we cannot intercept a package, expedite transit times, change shipping methods, or locate your package beyond the carriers tracking information. We are NOT responsible for packages lost or delayed in transit or marked as “delivered” by the carrier. OUTFITLIFT cannot be held responsible for packages returned to sender , marked by the carrier as “delivered”, or sent to the wrong address due to incorrect information provided by customer. Please double check that your address that the information you enter is correct. While items are inspected before they leave our store, OUTFITLIFT is NOT responsible for orders that arrive damaged by the shipping carrier.
We are fulfilling most of the orders within 48h with DHL EXPRESS. However, some countries delivery will be using TNT Express or FedEx Express.
- USA: 3-7 working days
- United Kingdom: 3-7 working days
- Rest of Europe: 3-7 working days
- Rest of World: 5-10 working days
Please remember that delivery time does not include Sundays or Holidays. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock.
*Please note we cannot take responsibility for items delayed by holidays. Factors such as delayed logistics and customs clearings may have an impact on the delivery time.
IMPORTANT NOTICE TO EU Customers only :
Starting 1st July 2021, we will not provide free express delivery for EU customers due to high Cargo costs and taxes. However for customers from USA, Canada and other than the EU countries still can get free express delivery using DHL or FEDEX or TNT as usual.
IS SHIPPING FREE FOR CUSTOMER?
Yes, shipping is free for all products weighing less than 2 KG. The term free means we do not charge our customers, but the shipping fee is paid by us in appreciation of your support.
WHICH SHIPPING COMPANIES DO YOU WORK WITH?
We work with DHL Express, TNT Express and FedEx Express
CHEKICH, BAO SHOES TOP COUNTRIES ORDER
*For record we have many customer with good feedback from the following countries; United states, united kingdom, Australia, japan, Canada, Germany, south Africa etc.
IMPORT RIGHTS AND TAXES
We ship to many countries of the world on the basis of "delivery with unpaid customs duties". This means that the recipient will be responsible for all sales taxes or import duties that may apply locally to the purchase. Take note that any taxes and/ or duties on your order will NOT be included in your online total and are not the responsibility of the OUTFITLIFT.COM.
As the OUTFITLIFT.COM has no control over such taxes or charges, they are not calculated in your online total.
You can contact your local customs office for more information regarding these charges.
Please see our full Terms and Conditions (linked at the bottom of the page) for further information.